Frequently Asked Questions

Baxters head office is located at: 2000, Argentia Road, Plaza 3, Suite 303 Mississauga, Ontario, L5N 1V9
Baxters can be reached at: 1-877-813-8678
Feel free to contact us by letter, e-mail or phone. Our email address for general inquiries is if you would like to complete our on line form, please click here to be re-directed.
At Baxters, we know our customers have great taste. Forward your ideas to
Baxters generally doesn't offer promotional coupons but check our website regularly for exciting offers.
Baxters products are available on all 5 continents.
For job inquiries, send your resume and cover letter to the Baxters Canada head office. Also be sure to check our Corporate website regularly for current employment opportunities.
Baxters products can be found in most grocery stores. If you’re unable to purchase them at your local store, be sure to ask the manager about product availability. Click here for a form that can be used to talk to your store manager.
Baxters canned products have A shelf life of 3 years. Since all of our soups are sterilized, they are still safe for consumption even after their expiry date. If you do, however, notice any change in the colour, consistency or taste, dispose of immediately.
Baxters NEVER adds MSG to any of their fine recipes.
The following chart lists all allergens present in Baxters soups. information about allergens including gluten For additional information, visit the official Health Canada Website.
Baxters vegetarian soups contain no meat-based products. Our vegan soups contain no animal products – such as dairy or eggs – whatsoever.
Look at the top or bottom of the can and you will find the production code. For example: locate expiry dates on your products
Some canned products require sugar to maintain the flavour, texture and colour of the food and are generally listed in the ingredients as words ending in “ose” such as sucrose and fructose.
If sugar is not listed in the ingredient list, there is no sugar added. Many products, however, contain natural sugars. The amount of total sugars in the product will be stated in the Nutrition Facts Table on the product label.
Salt is often added as a preservative and to also enhance flavour. Consumers who are limiting their sodium intake can compare the sodium content of foods by reading the nutritional facts on food labels to find the sodium in a single serving.
Most canned foods can be kept for up to two years from the date of processing. Canned food does retain its safety and nutritional value well beyond two years but it may have some variation in quality, such as a change of colour and texture. As always, we recommend that any swollen or leaking containers be discarded regardless of age.
Baxters soups do not contain any traces of peanuts. Always be sure, however, to read the ingredients list each time you purchase.
Baxters offers many varieties of soups that are Vegetarian and Vegan suitable. Vegan
For a product to be deemed gluten-free, the manufacturing facility is required to follow strict allergen controls to ensure that the offending allergens are not carried from one product to the other.

Gluten-free Products
Once you remove the product from the can, it can be stored in a non-metal, sealable container inside the fridge for 3-4 days.
Due to the large number of requests we receive for donations, Baxters Canada Inc. is unable to give to all organizations. That’s why Baxters Canada Inc. commits to making a significant donation to one charitable organization each year.
As long as we are still manufacturing Baxters soups, it will be available for stores to order. Speak to your store manager and ask them to carry it as they ultimately decide which products they carry. Click here for a store request form.
The metal cans used to produce Aylmer soups have steel bodies and ends that are coated with enamel on the interior of the can surfaces. The purpose of the enamel coating is to protect the food from the steel. This coating is usually white in colour however depending on the product a different colour may be used. The enamel is food grade and approved for use in Canada, USA, Europe and Asia.
Baxters Canada Inc. is not a Kosher recognized facility.
To learn more about reading Nutrition Labels, please see below:
Health Canada website

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